Refund policy
What Can I Return?
We keep it simple:
You’ve got 30 days from delivery to return or exchange your gear if it meets these three conditions:
- Unused and in re-sellable condition
- Still in the original packaging with all tags attached
- Not washed, worn, or “broken in” on the back nine
If it looks like it’s been through a scramble tournament, we can’t take it back. Fair’s fair.
What If My Item Arrived Damaged?
That’s on us — and we’ll make it right.
If your product arrives damaged, defective, or incorrect, email golow@deadbogeys.com within 7 days of delivery.
Include:
- Your order number
- Name and email from your order
- A clear photo of the damage or issue (flat surface, tag visible, problem clear)
Our team will review it and get you a replacement or refund fast — no runaround.
Refund Options
If your return is approved, you can choose between:
- A refund to your original payment method, or
- A store credit (if applicable — great if you plan to snag something else from the drop)
Shipping costs are non-refundable.
If the address on your order was incorrect and the package comes back to us, we’ll happily resend it once you cover the new shipping charge.
How Do I Ship My Return?
After you email us, we’ll reply with the next steps and the return address.
We recommend using a trackable shipping method — especially if your item’s worth more than $75.
We can’t guarantee your local post office’s accuracy on approach shots.
When Will I Get My Refund?
Once we receive and inspect your return, we’ll email you with an update.
If approved, your refund will be processed within 5–7 business days back to your original payment method (or store credit if you chose that).
Still Have Questions?
Email golow@deadbogeys.com.
Our team actually reads every message and will get back to you faster than you can say “mulligan.”